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Faq

frequently asked questions

Do you ship coffee internationally?
At this stage we only ship within Australia, but we’re looking to expand to countries overseas in the coming months. Sign up to our newsletter to stay in the loop.
How do I know if my order has gone through?
You will receive a confirmation email from us after placing your order with your invoice. We’ll also update you with the tracking code when your order has been shipped.
Why haven’t I received a tracking link?
You will receive a confirmation email from us after placing your order with your invoice. We’ll also update you with the tracking code when your order has been shipped.
How do I know if my order has gone through?
To make sure your coffee is freshly roasted please allow up to 24 hours to make it out the door and for tracking to go live. Orders placed over the weekend or on public holidays will be processed the following business day.
My problem isn’t listed here. How do I get in touch?
You will receive a confirmation email from us after placing your order with your invoice. We’ll also update you with the tracking code when your order has been shipped.